Sony Safety Issue: 500k Overheating VAIO F11 and CW2 Series Laptops
There is a dangerous overheating problem affecting 535,000 Sony Vaio laptops where in some case the machines are getting hot enough to distort their plastic housings and burn skin.
The issue is caused by a malfunction of the temperature management systems and is being addressed by Sony in the form of a BIOS update which should rectify the problem (see support release below).
Dear Valued Sony VAIO Customer,
Sony takes pride in the quality of its products.
Recently, we became aware of a potential issue affecting certain notebooks within the VAIO VPCF11- and VPCCW2-series, available on the market in Europe since January 2010.
In rare cases, these notebook computers can overheat due to a potential malfunction of the internal temperature management system.
If you own a VAIO notebook with model name VPCF11 or VPCCW2 , Sony recommends that you download and install a BIOS firmware update specifically designed to prevent the potential overheating
If you have any questions or need additional assistance installing the BIOS firmware update, please contact Sony technical support for further assistance.
We take the quality of the products we sell very seriously and make every effort to ensure that the products we develop meet your expectations.
We sincerely apologise in advance for any inconvenience caused.
Thank you for using VAIO.
Your VAIO Support Team
Click to download and install the BIOS firmware update:
IMPORTANT: PLEASE SHARE AND RE-TWEET THIS POST TO MAKE SURE SONY VAIO OWNERS ARE WARNED
Source: Sony > Gizmodo
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